Process Time: Before ships out we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. 4-7 business days Normally. However, it can also be affected by the item's stock status. For popular items experiencing stock availability issues, the processing time may be 5-10 business days.

Shipping Fee

Start From 5 USD / 400g, over 400g will cost 1USD/100g

eg. 400 g = 5 USD  / 500 g =5+(500-400)/100=6 USD / 800 g =5+(800-400)/100=9 USD

 • All estimated/typical delivery times are derived from real-world data collected from past orders. They are approximate times for reference only. 

• Shipping times will be affected by public holidays; manufacturers and couriers will limit their operations at these times. This is out of our control.

Note For Taxes:

For most of the countries, our customers do not need to pay import fees, duties, or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, The UK, and Canada, etc.) may need to pay duties or VAT according to your countries' levying rules.

We are excited to offer international shipping to most destinations in the world. The Standard option will take 5 to 20 business days. For faster delivery, we offer an Expedited Shipping Service that can ship to most of the international locations in 3 to 15 business days. If you have any further questions, please contact our customer services at service@newbestsales.com

Where is my order?

Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status. 

How do I place an order ?

1. Email to customer service: service@newbestsales.com
2.  including: 
   *order number, the question you want to solve together with a picture of the product if necessary
   *a photo of the barcode on the plastic bag
3. Get authorization from Customer Service
4. Get coupon or refund
   *Tracking number is required to complete the return. It will facilitate for us to track your return status and process your return. 
5. Take your refund/exchange when the package is received.

• Return & Exchange conditions

  • Orders are able to be canceled and refunded before shipping.
  • Easy to initiate a refund or exchange within 30 days after delivery.
  • Items can be returned or exchanged generally for any reason, quality or size problems or other reasons accepted by our customer service.
  • Items must be returned unwashed and undamaged.
  • As to bikinis, we only accept return the whole set of bikinis, both top, and bottom, not one part.
  • Clearance items cannot be refunded or exchanged (except for damaged or wrong items).
  • If customer service offers a coupon to compensate your first order, the next order with this coupon applied will not be returnable or exchangeable, only the part of the payment that's exceeding the coupon value can be refundable.
  • As usual, refunds will be reimbursed back to your original account -- credit card or PayPal. PayPal refunds will be transferred immediately. Credit cards may take a longer time to arrive.
  • In case you have any queries, please do not hesitate to get in touch with our customer service at service@newbestsales.com
  • Please contact us via service@newbestsales.com first to Confirm Return Address