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ABOUT THE PRODUCT
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※ It can be permed and dyed.
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※ It can be resized and applied to various head types.
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※ Hair Texture: Silky
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※ Our product has been bleached knots well and natural enough with pre-plucked and headline. You can not even see the scalp after installing it.
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FAQ
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Q1. What type of hair care products should I use?
A : Treat this hair just as if it was your own hair. Use good quality shampoo and hair conditioner to care the hair. It's important to keep the hair soft and shiny.
B：You could use gel or spray styling products to keep the hair style.
C：Olive oil will be a good choice to keep the hair healthy -
Q2. Why are my hair getting tangled?
A:It could be caused by dry hair. Pls make sure to wash & condition your hair at least once a week, twice a week is better. Comb the hair from time to time. You could go to your stylist for further suggestions. -
Q3: Can they be straightened, curled, dyed ?
A: All virgin human hair can be curled and straightened. But don't do it too frequently, or the heat will make the hair easily get dry and tangled, same as our virgin hair. -
Q4: Can I dye/color the hair?
A. Yes. The virginhuman hair can be colored. As a general rule it is easier to darken the hair than to lighten the hair. We recommend to dye darker, since it is difficult for the original colour to fade. -
Q5: How log will my new hair system last?
There always have a balance between Natural and Durable. The service life of our products exceeds 2 years -
SHIPPING & RETURN &SERVICE
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We ship to worldwide
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Standard shipping typically takes 7-9business days (excluding weekends). If your order is not delivered by the estimated delivery time, please contact our friendly customer service for assistance!
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RELIABLE SERVICE
We truly believe we carry some of the most innovative products in the world
90-Day Money Back Guarantee 2 Year Replacement Warranty and Ready to respond within 24 hours
Paypal accepts all payment credit cards
OUR GUARANTEE: -
We truly offer the most stunning, trendy highest-quality products in the world.
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We will do WHATEVER it takes with outstanding customer service support to assist everyone as we highly value our customer satisfaction with absolute ZERO risk.
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We make sure that every customer is 100% satisfied in every aspect!
If you are not satisfied with receiving the goods, you can apply for a refund.
You can pay with PayPal, which will protect your money
Note:Total Delivery Time = Processing Time + Shipping Time
Process Time: Before ships out we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. 4-7 business days Normally. However, it can also be affected by the item's stock status. For popular items experiencing stock availability issues, the processing time may be 5-10 business days.
| Shipping Methods | Area | Shipping Time |
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| Standard Shipping | United States, Canada, Israel | 5-15 business days |
| The United Kingdom，Australia | ||
| The Rest Of The World | 7-20 business days | |
| Expedited | United States, Canada, Israel | 3-7 business days |
| The United Kingdom，Australia | ||
| The Rest Of The World | 5-15 business days |
Shipping Fee
Start From 5 USD / 400g, over 400g will cost 1USD/100g
eg. 400 g = 5 USD / 500 g =5+(500-400)/100=6 USD / 800 g =5+(800-400)/100=9 USD
• All estimated/typical delivery times are derived from real-world data collected from past orders. They are approximate times for reference only.
• Shipping times will be affected by public holidays; manufacturers and couriers will limit their operations at these times. This is out of our control.
Note For Taxes:
For most of the countries, our customers do not need to pay import fees, duties, or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, The UK, and Canada, etc.) may need to pay duties or VAT according to your countries' levying rules.
We are excited to offer international shipping to most destinations in the world. The Standard option will take 5 to 20 business days. For faster delivery, we offer an Expedited Shipping Service that can ship to most of the international locations in 3 to 15 business days. If you have any further questions, please contact our customer services at service@newbestsales.com
Where is my order?
Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status.
How do I place an order ?
1. Choose the product you like and select the color, size and quantity , then add to cart.
2. After you have added all the items you want, click“CHECK OUT”or “Paypal”
Jullymart has only one payment method,Paypal.If you use Paypal's address, we recommend that you click on Paypal.
3. If you have a coupon, enter the code and click “Apply”, then Fill in the address information of your profile.And Click "Continue to shipping method"
4. You can see the amount of your order, then please click “Continue to payment method”
5. If you click “Paypal Checkout”, . Then log in your Paypal account and complete payment.
6. Confirm and complete your order.
7. Log in your paypal account and pay for your order .
8. Place your order.
- Email to customer service: service@newbestsales.com
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*order number, the question you want to solve together with a picture of the product if necessary
*a photo of the barcode on the plastic bag - Get authorization from Customer Service
- Get coupon or refund
*Tracking number is required to complete the return. It will facilitate for us to track your return status and process your return. - Take your refund/exchange when the package is received.
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Return & Exchange conditions
- Orders are able to be canceled and refunded before shipping.
- Easy to initiate a refund or exchange within 30 days after delivery.
- Items can be returned or exchanged generally for any reason, quality or size problems or other reasons accepted by our customer service.
- Items must be returned unwashed and undamaged.
- As to bikinis, we only accept return the whole set of bikinis, both top, and bottom, not one part.
- Clearance items cannot be refunded or exchanged (except for damaged or wrong items).
- If customer service offers a coupon to compensate your first order, the next order with this coupon applied will not be returnable or exchangeable, only the part of the payment that's exceeding the coupon value can be refundable.
- As usual, refunds will be reimbursed back to your original account -- credit card or PayPal. PayPal refunds will be transferred immediately. Credit cards may take a longer time to arrive.
- In case you have any queries, please do not hesitate to get in touch with our customer service at service@newbestsales.com
- Please contact us via service@newbestsales.com first to Confirm Return Address
